How to create a MyBayer account
To create a MyBayer account you’ll need your Bayer Customer Account Code and the email or phone number associated to your account. If you don’t know your Bayer Customer Account Code, there’s a couple places you can check.
Check your mail
Refer to your last rebate cheque
Reach out to us
MyBayer will be the only way to see your rebate information as we will no longer be mailing statements with your rebate cheque. All the more reason to sign up today.
Why create a MyBayer account?
Track your past purchases
Access your BayerValue rewards
View your annual rebates
Choose to receive rebate payments electronically
Update your contact information
Find your local Bayer rep and preferred retail
Create your account in under five minutes
Create your MyBayer account today for easy and convenient access to your Bayer Crop Science information. To get started, you will need your Bayer Customer Account Code and the email or phone number associated to your account.
Not sure of your Bayer Customer Account Code?
Account Creation
Why should I create a MyBayer Account?
Creating a MyBayer account gives you easy and convenient access to your Bayer Crop Science information including BayerValue™ Rewards and past purchases.
We will no longer be providing statements with BayerValue cheques. Creating a MyBayer account will give you access to your BayerValue Rewards statement details.
What if I don’t know MyBayer customer account code?
Your Bayer Customer Account Code is a 5-letter code unique to you. If you don’t know your Bayer Customer Account Code, there’s a couple places you can check. First, check the email we sent you about creating a MyBayer account. If you didn’t receive an email, check the letter we sent you. If you didn’t receive a communication from us, refer to your last BayerValue Rewards rebate cheque statement. Your Bayer Customer Account Code will be listed there.
You can also contact the Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.
How do I update my phone number or email?
Go to your Account Settings → Personal Information, and you can update your email and/or phone number there. Don’t forget to save your changes!
Log-in
What if I forget my password?
Click on the Forgot My Password button and you will have the ability to reset it.
What If I am entering my correct credentials but still can’t log-in?
It may be that you have an outdated email or phone number in our system. Please contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.
What if another member of my operation needs to login to access account details?
If you are your farm’s administrator, go to your Account Settings and invite that member to join your farm. They will receive an email to sign up. If you are not the admin, ask your farm administrator to invite the member in their Account Settings.
Onboarding
Why is some information pre-populated?
Any pre-existing information tied to your account in Bayer’s database will be pre-populated. You can see what exists and update what should be changed.
Will I lose my previous data if my account information is updated here?
You should treat MyBayer as the source of truth for your information. Anything you update will replace what was previously saved to your account.
Dashboard
Why can’t I review any rewards data?
This may be because the MyBayer farm administrator did not grant you permissions to view this information. If this was a mistake, contact your administrator and they can edit the user permissions to grant you full access. If you are the MyBayer farm administrator, contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.
Rewards
How does BayerValue work?
For complete program details including how to register, ways to save and terms and conditions click here.
What if the information in MyBayer doesn’t reflect my records?
Should you detect any discrepancies contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.
How do I calculate my BayerValue Rewards?
To calculate your BayerValue savings and watch your rewards stack up, use the BayerValue calculator now.
Where do I find my rebate cheque statement?
We will no longer be providing statements with BayerValue cheques. Creating a MyBayer account will give you access to your BayerValue Rewards statement details. Go to the MyBayer Dashboard to view your qualifying purchases, total spend and rebate earned.
Account Settings
How do I change my password?
Go to Account Settings → Security. Here you can enter your new password twice and once you save your changes, you can use your new password to log in.
What if I need to change the email address associated with my account?
1. Go to your Account Settings and navigate to Farm Member Permissions.
2. Click Invite a New User to the Farm.
3. Add your first name, last name, and your NEW email address into the fields.
4. Select “Full Access” under Access Level.
5. Navigate to your NEW email inbox and click on the message received.
6. Follow the prompts and create a password associated to the new email address.
7. Log out of the account associated with your new email and log back in with your old account.
8. Navigate to Account Settings and scroll to Farm Member Permissions.
9. Select the NEW email account and select Transfer Ownership.
10. You will need to log into your NEW email and accept the transfer.
11. Once you have accepted the account transfer, you can use your NEW email account for all future MyBayer interactions.
How do I receive electronic payments?
If you would like to receive electronic rebate payments instead of a cheque, go to Account Settings - Farm Information and select Interac e-transfer or Payment Exchange.
What if my preferred retail is not listed?
Go to Account Settings → Preferred Retailers and click on Add Retailer to change your preferred retail. If your preferred retailer is not listed, contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.
What if I can’t see any other account I should have access to on the portal?
Should you detect any discrepancies or if you have any questions, please contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.
How do I transfer ownership of my account?
Go to Account Settings → User Permissions, and scroll to the bottom of the screen. Click on Transfer Ownership and you will be able to select any user who already belongs to your farm from a drop down menu. Once you confirm, they will receive an email and have to accept.
Transfering ownership of your MyBayer account will result in transferring primary ownership, administrative rights and access to financial information including rebate payments. The new owner will be notified of this change and has the right to remove you entirely from the MyBayer account.
If you want to maintain ownership but add a new user to go to Account Settings → User Permissions and click on "Invite a New User".
How do I delete my account?
If you delete your MyBayer account you will no longer be able to sign in, and all your data will be deleted. Deleting your account is a permanent and non-recoverable action.
We recommend you transfer ownership of your MyBayer account before deactivating. This will keep your MyBayer account active and the new owner can access your farm’s financial information including rebate payments.
To do so, go to Account Settings, select User Permissions and then click on the "Proceed to transfer ownership" link.
If you would still like to Deactivate your MyBayer account, go to Account Settings → Personal Information and scroll to the bottom of the screen. Click on Deactivate MyBayer Account.
Why can’t I edit any farm details?
This is because you are not the MyBayer farm administrator. Contact your farm admin so they can make the necessary updates or request that they transfer farm ownership to you.
If you are the MyBayer farm administrator, contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.
Still have questions?
Contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4
In case any emergency with any Bayer product call: 1-800-334-7577 anywhere in Canada or the U.S.A.
