Welcome to MyBayer

MyBayer is a new portal for managing your Bayer Crop Science Canada information, including tracking your past purchases, reviewing your BayerValue™ rewards, and updating your personal information. Access it anywhere, anytime, with a few clicks.

MyBayer will be the only way to see your rebate information as we will no longer be mailing statements with your rebate cheque.

All the more reason to sign up today.

Getting Started

To create a MyBayer account you’ll need your Bayer Customer Account Code and the email or phone number associated to your account. If you don’t know your Bayer Customer Account Code, there’s a couple of places you can check.

Check to see if you received an email or letter about creating a MyBayer account. Your Bayer Customer Account Code will be included there.
If you haven’t received a communication from us, please refer to your last BayerValue Rewards rebate cheque statement.
You can contact the Bayer Crop Science Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com

Why Create a MyBayer Account?

Screenshot of recent purchases screen inside the account

Track your past purchases

Screenshot showing ‘Rewards Earned’ section inside the account

Access your BayerValue rewards

Screenshot of the annual rebates screen inside the account

View your annual rebates

Choose to receive rebate payments electronically

Screenshot of sample contact information screen inside the account

Update your contact information

Screenshot of sample selected preferred reps and retailers inside the account

Find your local Bayer rep and preferred retail

Create your MyBayer account today for easy and convenient access to your Bayer Crop Science information.

Create your account in under five minutes

To get started, you will need your Bayer Customer Account Code and the email or phone number associated to your account.

Not sure of your Bayer Customer Account Code?

FAQs

Account Creation

Why should I create a MyBayer account?

Creating a MyBayer account gives you easy and convenient access to your Bayer Crop Science information including BayerValue™ Rewards and past purchases.

We will no longer be providing statements with BayerValue cheques. Creating a MyBayer account will give you access to your BayerValue Rewards statement details.

What if I don’t know my Bayer Customer Account Code?

If you don’t know your Bayer Customer Account Code, there’s a couple places you can check. First, check the email we sent you about creating a MyBayer account. If you didn’t receive an email, check the letter we sent you. If you didn’t receive a communication from us, refer to your 2022 BayerValue Rewards cheque statement.

You can also contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.

What if I don’t know the email address or phone number used for my account?

Should you require assistance creating your MyBayer account, please contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.

How do I update my phone number or email?

Go to your Account Settings → Personal Information, and you can update your email and/or phone number there. Don’t forget to save your changes!

Log-in

What if I forget my password?

Click on the Forgot My Password button and you will have the ability to reset it.

What if I’m entering my correct credentials, but I am unable to log in?

It may be that you have an outdated email or phone number in our system. Please contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.

What if another member of my operation needs to log in to access account details?

If you are your farm’s administrator, go to your Account Settings and invite that member to join your farm. They will receive an email to sign up. If you are not the admin, ask your farm administrator to invite the member in their Account Settings.

Onboarding

Why is some information pre-populated?

Any pre-existing information tied to your account in Bayer’s database will be pre-populated. You can see what exists and update what should be changed.

Will I lose my previous data if I update my information here?

You should treat MyBayer as the source of truth for your information. Anything you update will replace what was previously saved to your account.

Dashboard

Why can’t I view any rewards data?

This may be because the MyBayer farm administrator did not grant you permissions to view this information. If this was a mistake, contact your administrator and they can edit the user permissions to grant you full access. If you are the MyBayer farm administrator, contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.

Rewards

How do BayerValue Rewards work?

For complete program details including how to register, ways to save and terms and conditions click here.

What if the information in MyBayer doesn’t reflect my records?

Should you detect any discrepancies contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.

When will I receive my rebate?

The rebate process takes place from October to March. Rebates are paid out at the end of the season after all transactional data has been received and reconciled.

How do I calculate my BayerValue Rewards?

To calculate your BayerValue savings and watch your rewards stack up, use the BayerValue calculator now.

Where do I find my rebate cheque statement?

We will no longer be providing statements with BayerValue cheques. Creating a MyBayer account will give you access to your BayerValue Rewards statement details. Go to the MyBayer Dashboard to view your qualifying purchases, total spend and rebate earned.

How do I register for the Hot Potatoes trip?

To register for the Hot Potatoes trip, please call 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.

Pre-order and Purchase History

What if the past purchases in MyBayer don’t reflect my records?

Should you detect any discrepancies with your past purchases, contact your retailer.

What products will be part of the pre-order portal?

Bayer will offer Western Canada DEKALB canola, corn and soybean seed as products of interest for pre-order.

Is this portal providing a direct order to Bayer Crop Science?

No, this tool has been developed to ensure our retail partners continue to be the main conduit with growers. The objective of this portal is to create a new channel for growers to identify interest in particular Bayer Crop Science products. A notification, by email, will be sent to the grower's preferred retail to follow up with the grower and complete the order, per the retail’s inventory and pricing.

Account Settings

How do I change my password?

Go to Account Settings → Security. Here you can enter your new password twice and once you save your changes, you can use your new password to log in.

What if I need to change the email address associated with my account?

Go to your Account Settings → Personal Information, and you can update your email. Don’t forget to save your changes!

How do I update my personal information?

Go to Account Settings → Personal Information. You can make changes to all editable fields and save your changes.

How do I receive an Interac e-Transfer?

If you would like to receive your rebate payment as an Interac e-Transfer instead of a cheque, go to Account Settings → Farm Information and select Interac e-Transfer.

What if my preferred retail is not listed?

Go to Account Settings → Preferred Retailers and click on Add Retailer to change your preferred retail. If your preferred retailer is not listed, contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.

What if I can't see any other accounts I should have access to on the portal?

Should you detect any discrepancies or if you have any questions, please contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.

How do I transfer ownership of my account?

Go to Account Settings → User Permissions, and scroll to the bottom of the screen. Click on Transfer Ownership and you will be able to select any user who already belongs to your farm from a drop down menu. Once you confirm, they will receive an email and have to accept.

Transfering ownership of your MyBayer account will result in transferring primary ownership, administrative rights and access to financial information including rebate payments. The new owner will be notified of this change and has the right to remove you entirely from the MyBayer account.

If you want to maintain ownership but add a new user to go to Account Settings → User Permissions and click on "Invite a New User".

How do I delete my account?

If you delete your MyBayer account you will no longer be able to sign in, and all your data will be deleted. Deleting your account is a permanent and non-recoverable action.

We recommend you transfer ownership of your MyBayer account before deactivating. This will keep your MyBayer account active and the new owner can access your farm’s financial information including rebate payments.

To do so, go to Account Settings, select User Permissions and then click on the "Proceed to transfer ownership" link.

If you would still like to Deactivate your MyBayer account, go to Account Settings → Personal Information and scroll to the bottom of the screen. Click on Deactivate MyBayer Account.

Why can’t I edit any farm details?

This is because you are not the MyBayer farm administrator. Contact your farm admin so they can make the necessary updates or request that they transfer farm ownership to you.

If you are the MyBayer farm administrator, contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4 or email rebate.fulfillment.ca@bayercropscience.com.

Still have questions?

Contact the Bayer Crop Science Division Rebate Fulfillment Centre at 1-888-283-6847 ext. 4

In case any emergency with any Bayer product call: 1-800-334-7577 anywhere in Canada or the U.S.A.

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